COVID-19: What We're Doing - The Adirondack Trust Company
Main Content
Select the search type
  • Site
  • Web
Search
Skip Text

COVID-19: What We’re Doing

As a community bank, we know that many people and businesses are experiencing significant financial hardship due to the restrictions put in place in response to the COVID-19 pandemic. We’ve already been working with our customers on an individual basis. I wanted to reach out to you all to summarize all of the ways in which we’re helping you during this pandemic. As always, please call us at (518) 584-5844 to apply for one of these programs or if you have any questions.

How we can help you:

Loan Programs

  • We have a three-month forbearance program for our consumer loan customers who are experiencing financial hardship as a result of the COVID-19 pandemic.
  • We have a customized commercial loan deferral program for businesses affected by the COVID-19 pandemic. Please reach out directly to your commercial loan officer to apply.
  • We are waiving credit card late payment fees for customers experiencing financial hardships as a result of the COVID-19 pandemic.

Deposit Programs

  • We are waiving early withdrawal penalties on all CDs.
  • We are rebating our customers’ not-on-us ATM fees for the next three months.
  • We are rebating overdraft fees for customers experiencing financial hardship as a result of the COVID-19 pandemic.
  • We are waiving telephone transfer fees for the next three months.
  • We are waiving lost debit card fees for the next three months.

Wealth Management

Please read this note from the Senior Vice President in charge of our Wealth Management Division, here.

Amsure

Please read this note from the President of Amsure, here.

Please call us at (518) 584-5844 to apply for any of the programs listed above.

If you are a business owner, please click here for a list of business resources that we think you will find helpful.

Thank you for the trust that you place in us each day. We are honored to be your bank and part of this outstanding community. I know we will all get through this event together, and together we will be stronger and better.

Sincerely,

Charles V. Wait, Jr.
President & CEO

Subscribe to e-Insight

You are leaving Adirondack Trust Company's web site.

The web site you have selected is an external one located on another server. Adirondack Trust Company has no responsibility for any external Web site. It neither endorses the information, content, presentation, or accuracy nor makes any warranty, express or implied, regarding any external site.

Thank you for visiting Adirondack Trust Company's Web site.

Continue
×

Unsecure Email Disclosure

Your privacy is very important to us. We would like to advise you that Internet email is not a secure method of communication. Please do not submit any information that you consider confidential. We recommend you do not include any specific identifying information such as your social security, account, PIN numbers, date of birth, etc...

Continue
×

Affiliate Website Notice

By clicking Continue, you will be taken to our affiliate's website. Products and services offered shown will be provided by our affiliated entity. Some products offered may not be FDIC insured. Please read the privacy and security policies on our affiliate's website. In some instances, these policies may differ from those of FIS 2020.

Continue
×