October 11, 2019
We have recently been informed that spammers have spoofed Adirondack Trust’s phone number in phishing attempts. Please know that Adirondack Trust will not call you and request account information or any personal information. If you receive a phone call from someone claiming to be Adirondack Trust Company, please hang up, and call us at (518) 584-5844 to report the incident.
June 11, 2019
Scheduled Maintenance Alert
We will be performing scheduled maintenance from 6 p.m. EST on Friday, June 21, 2019, until 6 p.m. EST on Saturday, June 22, 2019. During this time, WebWise will be operational, but with some limitations, including the following:
- Account balances may not reflect pending transactions during the maintenance period
- Immediate transfers and loan payments will not be available
- Transfers made after 6 p.m. EST on Friday will not be included in your available balance during the maintenance period
- Stop payments will not be available
- Transaction alerts will not be available
- Online account openings will not be available
- At Your Call (phone banking) will be available for balance inquiries only
If you anticipate needing available funds from a transfer during the maintenance period, please make a transfer prior to 6 p.m. on Friday, June 21, 2019, so that it will be available to you.
Please visit or call your neighborhood ATC branch during the maintenance period with any questions.
We appreciate your patience and understanding during this process.