Delete your WebWise Online and Mobile Banking account
Important note: Requesting WebWise account deletion using this form will NOT reset your password. If you need help with a password or cannot access your account, please use the “Forgot Login?” page instead.
Adirondack Trust values your privacy. If you wish to delete your WebWise Online and Mobile Banking account (the account you use to log in to our online banking system and our mobile app), please complete the form below.
Your information will be reviewed, and a member of Adirondack Trust’s eBanking team will contact you for further verification within 3 business days.
Please note that when your account will be deleted after you submit this form:
You will no longer be able to log in to the WebWise Online and Mobile Banking platforms.
You will not be able to see electronic copies of past account statements. If you have opted in to receiving electronic statements and/or tax documents, your preferences will be changed to receiving paper statements and paper tax documents.
Any activity you previously set up within WebWise Online and Mobile Banking will be disabled and/or deleted. This includes real-time account alerts, eBill Pay payments and payee info, External Transfers to other people or accounts, and scheduled or recurring transfers, as well as any history for any of these services. When we contact you for verification, we will review specific impacts to you based on the features you use.
Your Adirondack Trust financial accounts and loans will remain open and unaffected. This form is only used for deleting your online banking account.
Request WebWise Online and Mobile Banking account deletion